Program Terms and Conditions
By agreeing to participate in Training Abroad, owned and operated by Ulisse LLC (“Ulisse LLC”), a company owned by Lorenzo Bizzi, you (“you”) agree to these Terms & Conditions. You acknowledge that you have read, understand, and agree to be bound by these Terms.
THE CONTRACT
A contract between you and Ulisse LLC exists when Ulisse LLC issues an invoice after the receipt of the deposit. You must ensure that your name is reported exactly as stated in your passport. You must be at least 18 years old. You agree to provide complete and accurate information.
PROGRAM APPLICATION AND SELECTION
Given the professional nature of this training, it is essential to have relevant professional qualifications in order to be selected to participate in the program. These qualifications refer to having at least one year of experience as a sales professional in any industry. Once your professional qualifications are verified, acceptance into the program will be based on the order in which applications are received. Priority will be given to earlier applications over later ones. If all spots are filled but you are still qualified to participate in the program, you will be placed on a waiting list. Your application will only be rejected if you do not meet the necessary qualifications.
There are a limited number of openings for individuals without direct sales experience who wish to switch careers. Applicants must clearly state their motivation in their application. Priority will be given to earlier applicants, based on the date and time of their application.
When you apply to the program, you will be asked to provide personal information. Make sure that the information you provide matches that of your passport because the reservation at the resort will be made using the name you provide. Make sure all information is correct and complete. Ulisse LLC will not be held responsible for any fees you incur as a result of errors, omissions, inaccuracies, or incomplete information provided.
PROGRAM CONFIRMATION OR DEPOSIT REFUND
The program will be confirmed when at least 10 participants make a valid deposit and if all conditions for the organization and delivery of the program are met. The latest deadline for program confirmation is February 15, 2025. As soon as the conditions for the program confirmation are met and at least 10 participants have made a valid deposit, you will be notified of program confirmation via email and invited to pay the remainder of the fee. It is strongly advised that you do not purchase the flight or incur any other expenses related to the program and the trip before you receive notification of program confirmation. You acknowledge that Ulisse LLC will not reimburse any expense incurred if the program is not confirmed. The program confirmation email sent by Ulisse LLC will contain details of the final payment required and the deadline for final payment.
You acknowledge and accept that if by the deadline of February 15, 2025, the conditions for program confirmation are not met, the program will be canceled, and you will receive your full deposit back. The deadline of February 15, 2025, for program confirmation can be extended at the discretion of Ulisse LLC. If the deadline is extended but you do not agree to the deadline extension, you have the option to request the full reimbursement of your deposit.
TRAINING CANCELLATION, RESORT GUARANTEE, AND TRAINING REFUNDS
In case that Dr. Bizzi has an unforeseeable emergency and is incapacitated to come to Punta Cana for the delivery of the training program due to severe health reasons or due to any other reason outside of his control, your resort reservation will not be canceled, and your stay at the resort with the other participants is still guaranteed. This solution has been conceived because most participants will have purchased non-refundable flights or non-refundable services in Punta Cana and canceling the program will result in a significant monetary loss. Ulisse LLC will take appropriate measures to ensure that the participants can connect while at the resort and still share their experiences together.
You will receive a refund for the program fee you paid to Ulisse LLC, minus the all-inclusive accommodation cost charged by the resort. You will not be reimbursed for the amount paid for your accommodation at the group price negotiated by Ulisse LLC with the resort at the time of booking, but you will be reimbursed for the remaining part. In other words, you will only pay for the resort accommodation and at the discounted group price.
In addition, you will have the opportunity to participate in makeup virtual sessions with the same content as the training. These sessions will be delivered remotely after you return from Punta Cana and once Dr. Bizzi's emergency has been resolved. The makeup virtual sessions will be offered to you completely free of charge.
If you decide not to participate in the program due to training cancellation, Ulisse LLC is not responsible for any expenses or consequential losses you may incur as a result, including visas, vaccinations, non-refundable flights, non-refundable services, and activities, loss of earnings, or loss of enjoyment.
PROGRAM CANCELLATION
After confirmation, the entire program will only be canceled if the resort shuts down its operations and is unable to serve its clients due to reasons including but not limited to hurricanes, extreme weather, wars, terroristic attacks, pandemics, resort bankruptcy, or other uncontrollable events. In such a case, reimbursements will be subject to the policies of the partner resort. We advise reviewing the resort's terms and conditions to understand the reimbursement policy in case of resort closure due to force majeure or other reasons. Ulisse LLC is not responsible for reimbursing accommodation costs in case the resort shuts down its operations.
If feasible, Ulisse LLC will try to find an alternative resort with similar pricing conditions, but this is not guaranteed and depends on availability. Ulisse LLC will reimburse the portion of your fee related to the training, but is not liable for any costs incurred for trip organization in the event of program cancellation, including airfare, transportation, and other expenses.
INSURANCE
You acknowledge that insurance coverage is not included in the cost of this program. While it is not required, it is strongly recommended that you purchase travel insurance to cover personal injury and emergency medical expenses. Additionally, it is strongly advised to extend your coverage to include cancellation and all other expenses that may arise due to loss, damage, injury, delay, or inconvenience while traveling.
Ulisse LLC is not responsible for any failure on your part to obtain appropriate insurance. We recommend that you purchase insurance only after the program is confirmed. It is advised not to purchase insurance after paying the deposit and before the program is fully confirmed. If the program is not confirmed, Ulisse LLC will not reimburse any expenses related to the program. Ulisse LLC will not be liable for any costs incurred by you due to their failure to obtain adequate travel insurance.
AIRFARE
You acknowledge that program prices do not include international airfare. You are responsible for purchasing the tickets on your own. Make sure to review the air carrier’s terms and conditions, including cancellation policies. Ulisse LLC is not responsible for the quality of service, cancellations, or changes made by the airline provider you choose. Please be aware that there will be no refund if you are late or miss the training sessions due to delayed arrival or any issues with the airline or transportation providers.
OTHER EXPENSES
Please click here to find details on all the expenses that are included in the all-inclusive deal with our partner resort. All other expenses are not included. If you wish to have more clarity on which services are included or not in the all-inclusive deal, it is recommended that you contact the partner resort.
DEPOSIT
After you are notified of acceptance, you will be asked to make a non-refundable deposit in the amount of $500 USD due to Ulisse LLC. You will receive instructions via email on how to make the payment. You will receive an invoice after you paid the deposit confirming your payment. The deposit will be refunded only in case of program cancelation, before program confirmation, or training cancelation. Full payment is due only after the program is confirmed.
TRAINING SESSIONS
The training content outline and details are provided to you in advance and are available on the website. However, please note that the training content may change to include improvements, new trends, tactics, and additional content to enhance the program. The content delivered is intended for educational purposes only. Ulisse LLC has made every effort to ensure that the content provided is of the highest quality, accurate, reliable, and based on solid evidence and empirical grounding. While the training content is designed to improve work performance, Ulisse LLC cannot guarantee that it will effectively enhance the performance of participants. Ulisse LLC is not responsible for any potential loss or lack of profit resulting from the application of the training content.
TIME OUTSIDE OF THE TRAINING SESSIONS
Participants are free to engage in any activities they choose outside of the scheduled training sessions at the resort. By doing so, they acknowledge and accept any associated risks. Ulisse LLC does not bear any responsibility for any activities outside of the training sessions at the resort. Participants waive any claims against Ulisse LLC for any loss, damage, injury, death, or loss of enjoyment that may occur during any such activities.
TAX DEDUCTIONS AND REIMBURSEMENTS
Depending on your nationality, state of residence, and specific work situation, professional sales training could be tax deductible if you are self-employed or you could be entitled to employer reimbursement for training expenses if you are an employee. Accommodation and flight expenses associated with professional training could potentially be tax deductible or reimbursable as well. However, it is your responsibility to verify your own work and tax situation to ensure that you can obtain any benefit. In many jurisdictions, professional training can be tax deductible if it is directly related to maintaining or reinforcing the skills needed to perform your current job. Ulisse LLC does not guarantee in any way that you could derive a tax or reimbursement benefit from attending the program because each participant has a different work situation and is entitled to different benefits. Ulisse LLC bears no responsibility whatsoever for the benefits or lack of benefits that you could acquire from tax deductions or employer reimbursements due to your participation in the program.
TRAVEL DOCUMENTS
Please ensure to have all the necessary documentation and identification for entry into the Dominican Republic. You need to have a valid passport and are responsible to verify whether you need any other documentation. US citizens do not need a visa to enter the Dominican Republic for a short stay like this training abroad. However, if you hold citizenship in another country that requires a visa, it is your responsibility to obtain the visa before departure. No refund will be issued if you are unable to participate in the program because you failed to obtain your visa in time.
ROOM ARRANGEMENTS AND SPECIAL REQUESTS
Please make sure to disclose any special request to Ulisse LLC before paying the deposit. Ulisse LLC will make reasonable efforts to accommodate these special requirements. If you have any specific room requests, please make sure to communicate them in advance. However, please note that these requests are not guaranteed and will be based on availability at the time of check-in.
You will have the option to choose whether you want your own single room or one bed in a double room with another participant. During the virtual orientation meeting, participants will have the opportunity to get to know each other. If you would like to share a room with a specific participant, both parties must agree, and the request must be made by the time that will be specified to you after you get selected. Ulisse LLC will not be held liable for any failure to accommodate or fulfill special requests.
ABSENCE OR EARLY RETURN
Please note that you are responsible for any expenses incurred due to early return. No refunds will be provided for absence or early departure from the program. We strongly recommend that you purchase travel insurance to cover such situations. Please be aware that Ulisse LLC does not guarantee reimbursement or any other aspects of any travel insurance policy or claim.
CANCELLATION BY THE PARTICIPANT
Your deposit is non-refundable. You are allowed to cancel your participation in the program according to the following conditions:
(1) If you cancel up to 70 days prior to the beginning of the program, there will be no cancellation penalty. You will not receive the deposit back, but you will be reimbursed for the remainder of the program fee.
(2) If you cancel between 69 days and 40 days prior to the beginning of the program, there will be a cancellation penalty of 50%. You will not receive the deposit back and you will receive 50% of the remainder of the program fee. More specifically, if you chose the double room option, you will receive a $500 reimbursement, and if you chose the single room option, you will receive a $650 reimbursement.
(3) If you cancel 39 days prior to the beginning of the program or later, there will not be any reimbursement.
TRAVEL RISK
You take full responsibility for risks associated with travel and release Ulisse LLC from any claims or actions resulting from any losses, damages, injuries, or death during travel. You agree to indemnify Ulisse LLC or its suppliers for any costs incurred by them due to damage caused by you.
LIABILITY
Ulisse LLC arranges services with the partner resort, activity providers, restaurants, and other third-party providers. Ulisse LLC does not own, operate, or control any person or entity that provides goods or services for your trip. Ulisse LLC is under no circumstance liable for any act of its third parties, nor for the quality of service they provide.
In the event that you, or your next of kin, suffer any loss, damage, expense, or injury from your participation in any activity or service provided by third-party suppliers, including but not limited to accommodation in the resort, transportation, meals, and any activity organized by third-party suppliers inside or outside the resort, you agree to waive any and all claims you have or may have in the future against Ulisse LLC and to release Ulisse LLC from any and all liability.
Ulisse LLC shall not be held liable for any damage, loss of property, injury, or death caused by any third-party provider, including but not limited to the resort hosting the program, the transportation providers, the providers of sports, excursion or leisure activities, or the restaurants; and any loss or damage due to delay, cancellation, force majeure, or any other cause beyond Ulisse LLC’s control. You waive any claim against Ulisse LLC for any such loss, damage, injury, or death. Ulisse LLC is not liable for any loss of or damage to your valuables. You agree that you will not seek recovery against Ulisse LLC.
No responsibility is accepted for death, injury, illness, damage, or any other loss to person or property, or financial costs, any expenses due to sickness, force majeure, or other causes. You are voluntarily participating in the program and you agree not to make a claim against Ulisse LLC and Lorenzo Bizzi for injuries, death, or any other claim and agree to release Ulisse LLC and Lorenzo Bizzi from any such claim. This release is binding on your heirs.
You acknowledge that Ulisse LLC is not a travel agent, a seller of travel, or a tour operator. It is not part of travel agency associations such as USTOA (United States Tour Operators Association). It is a professional education company with training activities offered outside of the US territory. As such, the company is not to be held liable for the typical issues that pertain to travel agencies.
INAPPROPRIATE BEHAVIOR
Ulisse LLC does not accept abusive, inappropriate, or aggressive behavior from participants. If your behavior, as reasonably determined by Ulisse LLC, is deemed inappropriate, causes danger, distress, or annoyance to others, or negatively impacts the enjoyment of the experience and the training by other participants, you will be excluded from the training and group activities. You may be allowed to retain your room reservation and stay at the resort unless the resort staff decides to terminate your stay due to your behavior. The resort staff makes independent decisions regarding the consequences of your behavior, and Ulisse LLC is not liable for the decisions of the resort to exclude you from access to the property as a result of your inappropriate behavior. No refund will be provided for unused services or costs incurred as a result of the exclusion from the program or if the resort decides to terminate your stay. Ulisse LLC is not responsible for any inappropriate behavior exhibited by participants towards one another.
PROMOTIONAL MEDIA
Ulisse LLC reserves the right to take photos and videos of participants in this program. By participating, you agree that Ulisse LLC may use these photos and videos for promotional and/or commercial purposes. You also agree to assign to Ulisse LLC all rights, titles, and interests in or to any and all media related to the Training Abroad Program without any remuneration or provision of royalties to you.
PRIVACY
Ulisse LLC is required to collect your personal information for the application and resort reservation purposes. Your personal information will only be shared with Ulisse LLC's suppliers for the sole purpose of delivering the program. Only the necessary information will be provided to the suppliers and nothing else. Ulisse LLC will not use the collected personal information for any other purposes and will not distribute the information to any party other than those mentioned here.
CHANGES IN TERMS AND CONDITIONS
These Terms & Conditions can be updated and changed by Ulisse LLC. You will receive an email notification if the Terms & Conditions are updated. Any amendment will take effect one week after you receive notification. The updated Terms will be accessible on this website. You are deemed to have accepted any change to these Terms one week after you receive notification of the changes.
SEVERABILITY
If any provision of these Terms is too broad to be enforceable, that provision will be interpreted to be only as broad as is enforceable. The invalidity or unenforceability of any provision hereof will not affect the validity or enforceability of any other provision.
APPLICABLE LAW
The Contract and these Terms are governed by the laws of the United States of America and California. You agree to the jurisdiction of the courts located in California for the resolution of any dispute relating to the program.
